“I really appreciate you taking the time to track down our problem(s) with the generators on our Sprinter event vans. It sounds like there was a ticking time bomb of disaster waiting to happen. If you could please document and send me all the issues and potential problems you found with the installation of the generator and its system. It will be very helpful to us in outfitting vans in the future. I told Jason that I wish we had crossed paths long ago! It could have alleviated many past problems. Let us know if we can be of any help whether it be a reference or anything along those lines. We can’t wait to get the vans back with an actual working generator system that we feel confident in. Thanks again for your attention to our issue.”
